Job Description
Account Manager
Braintree, office based
£30,000 - £38,000
Monday to Friday, 08:30 - 17:00
Macildowie are working with this client based in Braintree to recruit an Account Manager to join their established Sales team. This is a fantastic opportunity to become part of a growing, customer-focused organisation in the manufacturing and distribution industry, where long-term client relationships and high service standards are paramount.
As an Account Manager, you'll be the central point of contact for key accounts, managing all aspects of the customer experience - from processing sales orders and resolving queries, to driving upselling opportunities and ensuring long-term satisfaction. The business offers a collaborative environment, where cross-functional working with teams in logistics, production and customer service is key to success.
Key Responsibilities:
- Manage key customer relationships and proactively identify upsell opportunities
- Process sales orders accurately and follow through to ensure delivery and satisfaction
- Handle account queries and resolve any issues quickly and professionally
- Prepare quotes, negotiate within pricing guidelines and support profitability targets
- Maintain accurate records using internal CRM systems and participate in account reviews
- Collaborate with wider teams to meet customer expectations
- Support QHSE compliance and company values at all times
We're looking for:
- Previous experience in account management, customer service or sales order processing (Essential)
- Confident communication and negotiation skills
- Familiarity with Microsoft Office and CRM systems
- A proactive and positive attitude with strong team collaboration
- Ability to thrive in a fast-paced and reactive environment
Interested? Click apply today!
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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
