Facilities Administrator

Job Summary

My client is seeking a dedicated Facilities Administrator to support the maintenance and operational needs of their clients. They will assist in ensuring that all facilities operated and serviced operate to the highest standards of presentation and safety and that all customers receive excellent service.

A well-established local business with a strong reputation for delivering reliable, high-quality services to our community. Operating locally for many years, we have built long-standing relationships with customers who value our professionalism, consistency, and friendly approach. Their success is driven by a dedicated team who take pride in their work and support one another in a respectful, collaborative environment.

Duties:

• Coordinate planned and reactive maintenance works across multiple client sites
• Log, track, and manage jobs and quotes from start to finish
• Liaise with technicians, subcontractors, clients and management staff
• Schedule works to meet SLAs and contractual requirements
• Monitor job progress and ensure timely completion
• Maintain accurate records, reports, and documentation
• Support operational teams with day-to-day facilities issues
• Assist with the planning and coordination of clients' Planned Preventative Maintenance (PPM) schedules
• Assist the team with ensuring the company meets their health and safety requirements

Experience

• Proven experience working in an administrative role.
• Excellent organisational skills with the ability to prioritise tasks effectively.
• Problem-solving mindset with attention to detail.
• Customer service experience is desirable to ensure positive interactions with customers and suppliers.
• Proficiency in MS Office (Outlook, Teams, Word & Excel)
• Fluency in English, both written and spoken, for clear communication
• Previous experience in a facilities company is desirable but not essential, however must be willing to learn via both team members and online learning
• Knowledge of health and safety regulations related to facilities management is desirable but a willingness to learn is key

Additional Information:

This is a full-time position (37.5 hours per week) working 9am until 5pm in our Gedling office.

The role holder may be required to cover for the absence of colleagues through sickness or annual leave.

Job Type: Full-time

Pay: £26k-30k dependent on experience

Benefits:

• Company pension
• Free parking
• On-site parking
• Sick pay
• Commission pay
• Performance bonus

Work Location: In person

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