David Oakey

Administrator
Beeston
Full-Time
Temporary
£12.79ph

Macildowie are delighted to be working alongside a brilliant organisation based in Beeston to recruit an experienced Administrator to join their team.

This is a full-time position working Monday to Friday, 9:00am until 5:00pm. Due to the nature of the business, this position will be based fully on-site. This organisation is seeking a motivated individual to help with some temporary support.

The successful applicant will also need to obtain a live Enhanced DBS check!

Role & Responsibilities:

• Greeting all staff, visitors and contractors upon arrival and ensuring all are signed in.
• Processing timesheets in an efficient manner, and assisting with staff payroll.
• Handling all incoming queries via telephone, email and face-to-face.
• Additional back-office administrative duties, as required by the business.
  

The Successful Candidate:

• Experience within an administrative position.
• Compassionate and friendly nature.
• Excellent communication skills written and verbally.
• Confident handling high-volumes of sensitive data.
• Organised with exceptional time management abilities.
• Confident in using IT packages including Word, Excel and Outlook.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Administrator

Nottingham (Hybrid Working)

Full Time

Salary £21,000-£23,000 (dependent on experience)

Temporary - 12 months FTC

Macildowie are excited to be working alongside a company based in Newark. The organisation are actively seeking a well organised and switched on individual to join the team as an Administrator to support the business.

Are you an organised and detail-oriented professional looking to contribute your skills to a dynamic and innovative business? This business is a leading global firm and is seeking a dedicated Administrative Assistant to join our team in Newark. This is an exciting opportunity to support the efficient functioning of our office and play a crucial role in the success of our projects.

This is a temporary, full-time position working Monday to Friday with 37.5 hours a week core office hours. This position will be a fixed term contract of 12 months and the position also offers a hybrid-working model of 3 days on site and the rest of the week can be from the comfort of your home.

Roles and Responsibilities

• Maintain a well-organised and efficient office environment.
• Handle incoming calls, emails, and correspondence with professionalism and promptness.
• Manage calendars for key team members, ensuring efficient use of time.
• Input and update data in various systems accurately.
• Assist in the creation, editing, and proofreading of documents.
• Providing full administration support to the HR Team.
• Supporting managers with navigation within the system.
• Providing recruitment support and liaising with the HR team.

The successful candidate

• Experience within HR or recruitment not essential, however, experience as an Administrator with an eye for detail is essential.
• Strong organisation and multitasking skills.
• Excellent communication skills written and verbally.
• Can adapt to pressured environments and projects.
• Excellent IT skills, including MS Office - especially Excel.
• Ideally experience of online databases and management information systems, Oracle would be desirable.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Administrator

Nottingham (Hybrid Working)

Full Time

Salary £11-£12 an hour (dependent on experience)

Temporary - Minimum 2/3 Months

Macildowie are excited to be working alongside a company based in Nottingham. The organisation are actively seeking a well organised and switched on individual to join the team as an Administrator to support the business.

Do you want to work for a company that makes a difference to people's lives? Look no further; this role right here is for you! The organisation is a leading manufacturer based in Nottingham that prides itself on a great working culture. Due to it being a busy time of the year, the team are looking for someone to join the team in an admin capacity to support in communications and events planning.

This is a temporary, full-time position working Monday to Friday with 40 hours a week on a flexible basis. This position will be for a minimum of 2/3 months but has the potential to be extended. The business also offers a hybrid-working model of 3 days on site and the rest of the week can be from the comfort of your home.

Roles and Responsibilities

• Provide support across all functions and channels with day-to-day admin tasks.
• Inputting and updating data in the CRM system.
• Being responsible for external facing communications.
• Supporting on events by liaising with venues in the run-up and on the day.
• Assist in the creation, formatting, and proofreading of materials.
• Play a pivotal role in maintaining the accuracy and integrity of our data records.
• Ensuring data quality and consistency.
• Work closely with cross-functional teams to facilitate communication and information flow.

The successful candidate

• Strong organisation and multitasking skills.
• Proven experience as an administrative assistant or in a similar role.
• Excellent communication skills written and verbally.
• Copywriting and proofreading skills.
• Proficient in Microsoft Office Suite.
• Can adapt to pressured environments and projects.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Administrator

Nottingham

Up to £12 an hour

Hybrid (2 days in the office)

Full time - Monday to Friday

Temporary

Macildowie are excited to be working alongside a company based in Nottingham. The organisation are actively seeking a well organised and switched on individual to join the team as an Administrator to support the business on a temporary basis.

About the role: Are you organised, detail-oriented, and ready to take on a temporary administrative role in Nottingham? We are currently seeking a skilled Administrator to join our team and provide crucial support in our day-to-day operations.

Roles and responsibilities

• Perform general administrative tasks such as data entry, filing, photocopying, and scanning documents.
• Assist with scheduling appointments, meetings, and managing calendars.
• Handle incoming calls and emails, directing them to the appropriate person or department.
• Maintain and update records, databases, and spreadsheets accurately.
• Support the team with any ad-hoc tasks as required.
• Maintain a well-organised and efficient office environment.

The successful candidate

• Proven experience in an administrative role, preferably in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication skills, both written and verbal.
• Strong organisational and time management abilities.
• Ability to multitask and prioritise tasks effectively.
• Attention to detail and accuracy in all work.
• Flexibility to adapt to changing priorities and deadlines.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Customer Care Representative - Inbound
Nottingham
Full-Time
Salary £23,000 + Bonus
FTC - 12 Months

Macildowie are excited to be working alongside a company based in Nottingham. The organisation are actively seeking an empathic and compassionate individual to join the team as a Customer Care Representative. Due to the nature of the organisation, this is not your 'typical' Customer service role. We are looking for someone who can deal with challenging situations and is great in building rapport with customers; you will play a crucial part in their direct-to-consumer sales channel, ensuring personalised care and innovative solutions for customers. The position will be a fixed term contract.

Are you an empathetic individual passionate about delivering exceptional customer service? If the answer is yes, we invite you to apply for this exciting and very rewarding position and make a meaningful impact on the lives of individuals!

Roles and Responsibilities

• Maintaining best in class levels of customer service, continually going above and beyond.
• Answering inbound telephone calls and queries from a wide variety of customers and actioning/resolving these within the terms of our SLA.
• Responding to emails/texts and online communications.
• Placing orders, answering their questions regarding the ordering process/delivery process and chasing up any delays with regards to the order/delivery.
• Contributing to the overall sales performance of the Customer Care Team by continually looking for ways to add value to each interaction.
• Speaking to customers, dealing with any questions/queries, and registering new customers.
• Working collaboratively with other members of the customer care team.
• Always looking to develop own skills and knowledge of associated products.
• Maintaining and ensuring high levels of ethics and integrity in our service delivery.
• Contribute actively and positively during team meetings.

The successful candidate

• Excellent communication and interpersonal skills, with a particular focus on verbal communication as this is primarily a telephone-based role.
• Empathetic and emotionally resilient.
• Experience of working in a contact centre is highly desirable but not essential.
• Proven track record of delivering excellent customer service and satisfaction.
• Excellent understanding of IT systems/packages including CRM and confident in using multiple systems at once. Knowledge of Salesforce is highly desirable but not essential.
• High level of attention to detail and able to adhere to strict processes and procedures.
• Highly organised and efficient with a positive and can-do attitude.
• Confidence and ability to work cross functionally with other teams in the business.
• Flexible and adaptable as each customer interaction can be completely different.

Perks and Packages

• 25 days annual leave, plus bank holidays and the option to purchase more days.
• Team performance related bonus scheme (monthly)
• Company Pension scheme.
• Life Assurance (1x annual salary)
• Retail discount schemes.
• Hybrid working (3 days in the office weekly)

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Customer Experience Executive

Nottingham

Up to £30,000(Dependent on skill set)

On site

Full time - 37.5 hours

Temporary

Macildowie are pleased to be working alongside a brilliant organisation within the Nottingham area, to find their next customer experience executive.

This is a temporary, full-time position working Monday to Friday with a minimum of 39 hours a week. This role will be fully on site but the shift times will have flexibility.

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where you can make a significant impact? This organisation is seeking a talented and motivated Customer Experience Executive to join the team and help elevate the customer interactions to new heights.

Roles and Responsibilities

• Work collaboratively and cross-functionally across the sales team to maximise sales.
• Play an active part in the Customer Service team in order to achieve service targets.
• Develop and maintain relationships within the sales team and across the business and the external customers and suppliers, as appropriate, in the pursuit of the business vision.
• Play an active part in the Customer Service team in order to achieve service targets.
• Support the facilitation of incoming calls and the group inbox.
• Process sales orders and complete all associated administration.
• Identify "upsell" opportunities and generate leads from the incoming calls.
• Promote up selling by identifying and pursuing opportunities for cross selling of new products to existing customers.
• Maintain & Develop relationships with key customers.

The successful Candidate

• Good listening and communication skills with a confident and friendly telephone manner.
• Experience in a fast-paced sales environment.
• Strong organisation skills with great attention to detail.
• An interest in technology is preferred but not essential.
• Strong IT skills in a range of MS Office packages / CRM Management.
• A customer-centric mind-set and a genuine passion for delivering outstanding experiences.
• Data analysis experience would be preferred but not essential.
• Call centre experience preferred but also not essential.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Customer Service Advisor

Nottingham

Up to £12 an hour

Hybrid (2 days in the office)

Full time - Monday to Friday

Temporary

Macildowie are excited to be working alongside a leading professional services business, based in the Nottingham City Centre. The organisation are actively seeking a Customer service advisor to join their existing Customer Service team on a temporary basis. This is a hybrid position, with the requirement of 2 days a week in their fantastic Nottingham office.

About the role: We are currently seeking dedicated individuals to join our customer service team on a temporary basis to help with a new project. As a Customer Service Advisor, you will play a vital role in ensuring the satisfaction of our customers by providing outstanding service and support. This is an excellent opportunity for motivated individuals who are passionate about delivering exceptional customer experiences.

Roles and Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and live chat.
• Assist customers with product information, orders, returns, and other inquiries.
• Resolve customer complaints and concerns in a courteous and efficient manner.
• Process orders, refunds, and exchanges accurately and efficiently.
• Collaborate with other departments to ensure timely resolution of customer issues.
• Maintain a high level of product knowledge to effectively address customer inquiries.
• Provide feedback and suggestions for improving customer service processes and procedures.

The successful candidate

• Previous experience in a customer service is required.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multi-task and prioritise in a fast-paced environment.
• Proficiency in Microsoft Office and CRM software is a plus.
• Contact centre experience is preferred but not essential.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Data Entry Administrator

Sheffield

£20,500

On site

Full time - 37.5 hours

Temporary (on going 3-6 months)

Macildowie are pleased to be working alongside a brilliant organisation within the Sheffield area, to find some additional support within the customer service team.

This is a temporary, full-time position working Monday to Friday, 37.5 hours a week with flexible hours between 08:00 and 18:00. This position is ongoing and has the potential to be made permanent for the right candidate.

We are seeking an organised and detail-oriented individual looking for an opportunity to kick-start your career in data administration. Join our dynamic team in Sheffield and make a valuable contribution to our business!

Roles and Responsibilities

• Play a pivotal role in maintaining the accuracy and integrity of our data records.
• Entering and updating data into our systems with precision and speed.
• Ensuring data quality and consistency.
• Processing referrals.
• Outbound calls to check information.
• GDPR checks.
• Conducting regular data audits to identify and correct errors.
• Collaborating with team members to verify and cross-reference information.
• Maintaining confidentiality and adhering to data protection guidelines.

The successful Candidate

• Proven experience in data entry or a related field is advantageous.
• Excellent attention to detail and accuracy.
• Strong organisational and time management skills.
• Proficiency in using data entry software and Microsoft Office Suite.
• Ability to work independently and collaboratively within a team.
• Excellent communication skills written and verbally.

Perks and Benefits

• Ongoing work for 3 - 6 months, providing stability and experience.
• A friendly and supportive work environment.
• Opportunity for skill development and career growth.
• Convenient location in Sheffield with flexible working hours.
• Parking onsite.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Inbound Enquiry Call Advisor

Nottingham City Centre

£12.35 an hour

On site

Full time - 37 hours

Temporary (3 months minimum)

Macildowie are pleased to be working alongside a brilliant organisation within the Nottingham area, to find their next customer service advisor.

This is a temporary, full-time position working hours Monday to Thursday 08:30 - 17:00 and Friday 08:30 - 16:30, 37 hours a week. This organisation is seeking a motivated individual to help with some temporary support.

Are you a dedicated and customer-focused individual looking for an exciting opportunity? This organisation is seeking a dynamic Enquiry Handling Advisor to join the team and play a pivotal role in providing exceptional customer service.

Roles and Responsibilities

• To act as the first point of contact for all enquiries from a range of audiences across phone lines, email and live chat.
• To utilise exceptional and inclusive verbal and written communication skills to answer incoming calls and respond to customer emails in line with defined enquiry management targets, quality standards and service level agreements.
• Ensuring a focus on customer service and quality is at the heart of every customer engagement.
• To liaise with other teams across the organisation to provide accurate information where needed and ensure that communications between departments are seamless to make the customer journey as positive and informative as possible.
• Use CRM software to appropriately distribute emails and enquiries to the relevant department, triaging as efficiently as possible.
• To track and follow up all enquiries to ensure that they are closed off satisfactorily.

The successful candidate

• Highly organised with a proactive attitude and ability to deliver the highest standards.
• Excellent communication skills written and verbally.
• Confident in using IT packages including Word, Excel, PowerPoint and Outlook.
• Ability to work under pressure to tight-deadlines.
• Contact Centre experience is preferred but not essential.
• Experience in working in a fast working environment.
• CRM system experience is preferred but not essential.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Executive Assistant

Gainsborough

£30,000-£40,000

Hybrid (1 day in the office)

Full time - 37.5 hours

3-6 months temporary

Macildowie are pleased to be working alongside a brilliant organisation within the Gainsborough area, to find their next Executive assistant.

This is a temporary, full-time position working Monday to Friday, 37 hours a week. This position will be for a minimum of 3 - 6 months. The business also offers a hybrid-working model of 1 day on site and the rest of the week can be from the comfort of your home.

We are currently seeking a highly organised and proactive individual to join the team as an Executive Assistant to the directors. As the Executive Assistant the duties will include diary management, writing and preparing presentations, organising meetings and managing correspondence and minute taking.

Roles and Responsibilities

• To support in the development and maintenance of all the necessary office systems to manage the workflow of the management team.
• To ensure the most efficient use of the management team's time through the electronic diary system, emails and organising appointments/meetings.
• To ensure the management team is fully briefed in advance of events and meetings and has appropriate supporting documentation as necessary.
• To assist in the forward plan of the management team's time against future needs / commitments.
• To arrange events and meetings on behalf of the management team and provide support and co-ordination of service events and seminars.
• The administration of meetings including agenda management, room bookings, minute taking and distribution as required by the management team.
• To ensure efficient communication, liaison and information flow between the management team, the wider organisation and our partners.
• To operate at all times with a high level of tact and diplomacy and maintain strict confidentiality.
• To manage a substantial workload with various urgent deadlines with little to no supervision. This includes setting personal and workflow priorities.
• To take minutes at a range of meetings.

The successful Candidate

• Experience in a similar role providing comprehensive PA support to senior leaders.
• Highly organised with a proactive attitude and ability to deliver the highest standards.
• Confident in using IT packages including Word, Excel, PowerPoint and Outlook.
• Excellent minute taker, able to turn lengthy notes around quickly to a high standard with minimal requirement for intervention.
• Extremely discreet and respects the confidentiality of high-level meetings.
• Fantastic communication skills written and verbally.
• Can use any capacity available to support project activity, with appropriate support and direction.
• Excellent organisational skills attention to detail and accuracy.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Front of House Coordinator

Nottingham City Centre

Full Time

Salary up to £26,000 (dependent on experience)

Temporary - 6 Months FTC

Macildowie are excited to be working alongside a company based in Nottingham city centre. The organisation are actively seeking a well organised and switched on individual with a passion for customer service to join the team as a Front of house Coordinator to support the business.

Are you a dynamic and customer-focused professional seeking a rewarding opportunity in a prestigious firm? This business is looking for a Front of House Coordinator to join our team in Nottingham. As a leading national firm, this business is committed to delivering exceptional client service, and our Front of House team plays a crucial role in creating a positive and welcoming environment for our clients, visitors, and staff.

This is a temporary, full-time position working Monday to Friday with 37.5 hours a week core office hours. This position will be a fixed term contract of 6 months and the position will be fully on site.

Roles and Responsibilities

• Greet and assist clients and visitors in a professional and friendly manner.
• Manage the reception area, ensuring a smooth flow of traffic and providing a first-class experience.
• Efficiently manage incoming calls, directing them to the appropriate individuals or departments.
• Handle general inquiries and provide information as needed.
• Organise and coordinate meeting room bookings. Ensure meeting spaces are set up and equipped with necessary resources.
• Provide administrative support to various departments, including handling incoming and outgoing mail, managing deliveries, and assisting with ad-hoc administrative tasks.
• Uphold the highest standards of client service by anticipating and meeting the needs of clients and visitors.
• Act as a positive ambassador for the firm.
• Overseeing the client suite and FOH team in the absence of the FOH Manager.
• Keeping up to date with tech developments and customer service delivery in the industry and share ideas with the FOH Manager with an aim to incorporate them into the current offering and continuously improve the FOH service.

The successful candidate

• Exceptional interpersonal and communication skills written and verbally.
• Strong organisational skills with a great attention to detail.
• Proficiency in Microsoft Office Suite.
• Ability to multitask and prioritise in a fast-paced environment and able to remain calm under pressure.
• Willingness to learn, flexibility and a positive attitude.
• Previous experience in a front of house or reception role.
• Passion for customer service.
• Professional appearance and demeanour.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Health Economics Advisor

Nottingham

£43,000-£45,000

Hybrid (1/2 day in the office)

Full time - Monday to Friday

FTC

Macildowie are pleased to be working alongside a brilliant organisation within the Nottingham area, to find their next Health Economics Advisor.

This is a fixed term contract, full-time position working Monday to Friday, 37.5 hours a week. This position will be on a fixed term contract basis to cover Maternity leave. The business also offers a hybrid-working model with a blend of home and office working 2/3 days in the office and 2/3 days at home.

About the Role: Are you passionate about making a positive impact on health-care? A dynamic opportunity awaits you as a Health Economics Advisor. Join a prominent organisation contributing to the delivery of essential health-care products, services, and food across England and Wales. As a Health Economics Advisor, you will play a pivotal role in driving financial and clinical value to the Trust. Your responsibilities include engaging key clinical and procurement stakeholders in meaningful conversations to enhance patient outcomes and quality care innovations.

Roles and Responsibilities:

• Customer Relationship Management: Develop and implement relationship management plans to build connections with decision-makers and influencers within customer organisations.
• Stakeholder Engagement: Contribute to stakeholder engagement by identifying needs, arranging meetings, and drafting materials to promote understanding and commitment.
• Continuous Improvement: Review and innovate existing operations, ensuring ongoing improvements in processes and systems.
• Customer Experience Strategy: Analyse customer segments, trends, and expectations to contribute to the development of an effective customer experience strategy.

Your Impact:

• Strategic Guidance: Provide subject matter expertise on key clinical strategies, ensuring alignment with customer requirements and adding value to clinicians.
• Data Analysis: Manage individual projects delivering insightful data analysis, strategic recommendations, and operational consulting expertise.
• Stakeholder Relationships: Hold key senior clinical relationships, interpreting results to drive change and acting as a resource for less experienced consultants.

Behavioural Competencies:

Authenticity: Instil trust through honesty, integrity, and authenticity.

Innovation: Cultivate innovation by creating new and better ways for organisational success.

Drive Vision and Purpose: Paint a compelling picture of the vision and strategy that motivates others to action.

Skills You Bring:

Buyer Indifference Management: Acknowledge and address customer indifference, identifying new needs or opportunities.

Stakeholder Expectation Management: Identify and manage potential stakeholders, analysing expectations and developing strategies for effective management.

Data Collection and Analysis: Analyse data trends for insightful reports guiding decision-making.

Negotiation: Negotiate consensus between internal and external parties with different interests.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Sales Administrator

Lincoln

£11.50 an hour

On site

Full time - 35 hours

Temporary

Macildowie are pleased to be working alongside a brilliant organisation within the Lincoln area, to find their next Sales Administrator.

This is a temporary, full-time position working hours Monday to Friday 09:00 - 17:00, 35 hours a week. This organisation is seeking a motivated individual to help with some temporary support. This is a great opportunity to contribute to the continuing growth and success of their organisation while honing your sales business development skills.

Roles and Responsibilities

• Process and manage sales orders, ensuring accuracy and timeliness in all transactions.
• Coordinate with the sales team to prepare and process sales documentation.
• Assist customers in completing required paperwork, guiding them through the purchasing process.
• Collaborate with financial institutions.
• Maintain and update customer databases with accurate and up-to-date information.
• Support the sales team in generating sales reports and performance metrics.
• Handle inquiries and resolve issues from customers regarding their purchases.
• Liaise with other departments to ensure the smooth flow of information and documentation.
• Perform general administrative tasks to support the sales department as needed.

The successful candidate

• Previous experience in sales administration or related administrative roles is preferred but not essential.
• Strong organisational skills with a keen eye for detail.
• Excellent communication skills written and verbally.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work effectively both independently and as part of a team.
• High level of professionalism and commitment to delivering exceptional customer service.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Senior Complaints and Claims handler

Nottingham

Salary £27,000

Hybrid (3 days in the office)

Full time

12 months FTC

Macildowie are pleased to be working alongside a brilliant organisation within the Nottingham area, to find their next complaints and claims handler.

This is a contracted full-time position working Monday to Friday core office hours of 09:00 till 17:00. The initial training will be fully on site but the business also offers a hybrid-working on some cases but will be a minimum of 3 days in the office a week.

About the role: As a Senior Complaints & Claims Handler you will be responsible for handling regulated customer complaints, complex queries, Section 75 claims, credit card complaints and customer dissatisfaction. This multi-national organisation is seeking a dynamic and experienced Senior Claims and Complaints Handler to join our team. As a leading provider of banking services this business prides itself on delivering exceptional customer experiences, and we are looking for a talented individual to help us maintain and enhance our reputation in this regard.

Roles and responsibilities

• Manage a portfolio of complex claims and complaints, ensuring timely resolution and high levels of customer satisfaction.
• Investigate claims and complaints thoroughly, gathering all necessary information and documentation to make informed decisions.
• Work closely with internal departments and external partners to resolve issues effectively and efficiently.
• Provide guidance and support to junior members of the team, sharing expertise and best practices.
• Analyse trends and identify areas for improvement in processes and procedures to prevent future claims and complaints.
• Maintain accurate records and documentation in accordance with regulatory requirements.

The successful candidate

• Minimum of 3 years of experience in a similar role within the banking or financial services industry and at least 1 year experience of working for a credit card provider.
• Strong knowledge of banking products and regulations, particularly related to claims and complaints handling.
• Excellent communication skills, both written and verbal, with the ability to liaise effectively with customers and stakeholders at all levels.
• Proven ability to work well under pressure and manage competing priorities in a fast-paced environment.
• Analytical mind-set with a keen eye for detail and the ability to identify patterns and trends.
• Ability to show empathy and compassion when dealing with complainants, to ensure the correct level of conversation.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.